Shipping policy

Trexcar Shipping Policy

Lightning-Fast Delivery, Powered by Amazon. We know that when your engine is apart, every day counts. To ensure you get your parts as quickly and reliably as possible, TREXCAR has partnered with the Amazon Fulfillment Network. Your orders are picked, packed, and shipped directly from Amazon’s warehouses located across the United States.

1. Order Processing Time

Fast Dispatch: All orders are processed within 1-2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order is processed and handed over to the carrier, you will receive a confirmation email with your tracking number.

2. Shipping Rates & Delivery Estimates

We offer straightforward shipping options to get your engine back on the road. (Delivery times are estimates based on the carrier and your location).

Standard Shipping (3-5 Business Days): * FREE for all orders.
Expedited Shipping (2-3 Business Days): Rates calculated at checkout based on the weight of your kit.
Priority Shipping (1-2 Business Days): Need it tomorrow? Priority rates are available at checkout.

3. Order Tracking

Because we use Amazon's logistics network, tracking your package is seamless. As soon as your order ships, you will receive a tracking number in your email. You can monitor your heavy engine components every step of the way until they reach your garage.

4. Shipping Restrictions & PO Boxes

Contiguous United States Only: Currently, we ship exclusively to the lower 48 states. We do not currently offer international shipping or shipping to Hawaii, Alaska, or Puerto Rico.
No P.O. Boxes: Due to the extreme weight and size of our master rebuild kits and camshaft packages, we cannot ship to P.O. Boxes or APO/FPO addresses. Please provide a valid physical street address (home or repair shop) at checkout to avoid order cancellation or delays.

5. Damaged or Lost Packages

While Amazon's logistics are highly reliable, transit damage can occasionally happen to heavy metal parts. If your package arrives damaged or is lost in transit, please contact us immediately at Support@trexcar-us.com with your order number and photos of the damaged box/parts. We will expedite a replacement directly from our warehouse.